Healix is a specialist health insurance and health management company that provides private medical insurance for corporate clients, international employees, and individuals. While less well-known than Bupa or AXA Health to general consumers, Healix is widely used for employer-provided health insurance, particularly for businesses with international employees or complex healthcare needs. Lambert Sports Clinic in Surbiton is recognised by Healix for physiotherapy services.

Who is Healix?

Healix International and Healix Health Services are part of the Healix Group, a UK-based health management company. They provide:

  • Corporate private medical insurance for UK employees
  • International private medical insurance (IPMI) for globally mobile employees
  • Employee Assistance Programmes (EAPs) including physiotherapy benefits
  • Travel insurance with medical cover including physiotherapy
  • Third-party administration of health insurance schemes

Many patients who come to Lambert Sports Clinic under Healix cover have employer-provided insurance through a corporate scheme managed by Healix, or international health insurance for employees relocating to the UK.

Does Healix Cover Physiotherapy?

Physiotherapy is typically included in Healix corporate health insurance policies and international private medical insurance plans. The specific coverage depends on the plan purchased by your employer or policy holder, which can vary significantly — some schemes are very comprehensive, others have tighter limits.

Key questions to check with Healix:

  • Is physiotherapy included in your specific scheme?
  • What session limit applies (per condition, per year)?
  • Is a GP referral or specialist referral required?
  • What excess applies?
  • Does the scheme cover physiotherapy in a clinic setting (outpatient) or only inpatient?

How to Claim Healix Physiotherapy — Step by Step

1
Check your Healix plan details. Contact your HR department or review your employee benefits documentation to understand what your Healix scheme includes. Alternatively, call Healix member services directly.
2
Get a referral if required. Some Healix corporate schemes require a GP referral or specialist recommendation before physiotherapy is authorised. Check your scheme rules.
3
Get pre-authorisation from Healix. Call the Healix member services number on your insurance card or in your policy documents. Request authorisation for physiotherapy at Lambert Sports Clinic. Obtain a pre-authorisation or case management reference number.
4
Book at Lambert Sports Clinic. Call 020 8133 5694 with your Healix membership details and authorisation reference. We will verify your cover and confirm how billing will work for your specific scheme.
5
Attend your treatment. For direct billing schemes, we bill Healix after each session. For reimbursement schemes, we provide full itemised receipts so you can claim back from Healix.

Healix and International Patients in the UK

Lambert Sports Clinic regularly treats patients from overseas who are living or working in the UK with Healix international private medical insurance. If you are an international employee based in the Surbiton, Kingston, or Surrey area with Healix international insurance, we can typically accept your cover for physiotherapy. Please contact us in advance so we can confirm the billing arrangement specific to your international plan.

Conditions Treated Under Healix Cover at Lambert Sports Clinic

  • Back pain — acute and chronic, disc problems, sciatica
  • Neck pain and cervicogenic headaches
  • Shoulder, knee, and hip conditions
  • Sports injuries and soft tissue injuries
  • Post-surgical rehabilitation
  • Achilles tendinopathy and plantar fasciitis (shockwave therapy coverage varies)
  • Running injuries and gait analysis

Note on Healix billing: Healix uses both direct billing and reimbursement arrangements depending on the specific corporate scheme. When you contact us, let us know you are a Healix patient and we will confirm the billing process for your plan before your first appointment.

Frequently Asked Questions

Does Healix cover physiotherapy?
Most Healix corporate and international health insurance plans include physiotherapy cover. The specific limit and referral requirements depend on your scheme. Contact Healix member services or your HR department for details.
Is Lambert Sports Clinic recognised by Healix?
Yes. Lambert Sports Clinic in Surbiton is recognised by Healix for physiotherapy services. We work with both direct billing and reimbursement arrangements depending on your scheme.
Can I use Healix international insurance for physiotherapy in Surbiton?
Yes — we regularly treat patients with Healix international health insurance. Contact us before booking so we can confirm the billing arrangement for your specific international plan.

Healix Physiotherapy at Lambert Sports Clinic, Surbiton

Healix recognised · Direct billing & reimbursement · 380 Ewell Road, KT6 7BE

Book Online 020 8133 5694