AXA Health-recognised physiotherapy for Surbiton residents and businesses. on-site from Surbiton, we are here 380 Ewell Road is our clinic address. Direct billing — we invoice axa health directly. HCPC-registered physiotherapists with same-week availability — no waiting lists.
Lambert Sports Clinic at 380 Ewell Road, Surbiton KT6 7BE is a AXA Health-recognised physiotherapy provider. We serve patients from Surbiton and the KT6 postcode area, and from across the wider KT postcode area including Kingston, New Malden, Tolworth, Epsom, Esher, and Thames Ditton. We are on-site from Surbiton — we are here 380 Ewell Road is our clinic address.
AXA Health (formerly PPP Healthcare) is one of the UK's longest-established private health insurers and is widely held as an employer benefit across the Kingston, Surbiton, and Surrey business community. AXA Health has consistently maintained Lambert Sports Clinic in their recognised provider network, reflecting our clinical standards and evidence-based treatment approach.
As a CQC-registered clinic (Registration: 1-13774886305), Lambert Sports Clinic meets the clinical governance standards required by AXA Health and all major private health insurers. Our HCPC-registered physiotherapists are trained to the highest professional standard and maintain annual CPD requirements. We provide clinical notes and outcome measures in the format required by AXA Health for audit purposes.
AXA Health members benefit from Lambert Sports Clinic's access to specialist equipment including the AlterG anti-gravity treadmill — particularly useful for knee and ankle rehabilitation — and shockwave therapy (ESWT) for chronic tendon conditions. We can provide AXA Health with itemised invoices and clinical outcome data as required.
AXA Health offers direct access physiotherapy for most musculoskeletal conditions on their core health plans, meaning no GP referral is required. Contact AXA Health on 0300 123 7001 before your first appointment to register the claim and obtain an authorisation number. Some complex or recurrent conditions may require a GP or specialist confirmation — your AXA Health adviser will confirm at the time of your call.
Most AXA Health plans provide between 10 and 20 physiotherapy sessions per condition per year, depending on your plan level. Log in to axa-health.co.uk/members to check your specific benefit or call 0300 123 7001.
Log into axa-health.co.uk/members or call AXA Health on 0300 123 7001 to confirm your physiotherapy benefit, annual session allowance, and any policy excess that applies. Having this information ready speeds up the pre-authorisation call in step 2.
Call AXA Health on 0300 123 7001 with your membership number and a brief description of your condition. AXA Health will verify your eligibility and issue a pre-authorisation number (sometimes called a claims reference). Note this down — you will need it in step 3. This call typically takes 5–10 minutes.
Call our reception on 020 8133 5694 or book online at the link above. Let us know you are a AXA Health member and provide your pre-authorisation reference. We will note this against your record and confirm your appointment. No payment is required at this stage — we will bill AXA Health directly after your first session.
At your first appointment, bring your AXA Health membership card and your pre-authorisation reference. After treatment, you pay only your policy excess (if applicable). We submit all invoices electronically to AXA Health, so you will not need to manage any paperwork. Subsequent appointments are booked directly with us at the same insurance rate.
AXA Health covers musculoskeletal physiotherapy across all the conditions we treat, including sports injuries, back and neck pain, shoulder problems, knee conditions, and post-surgical rehabilitation. For shockwave therapy or specialist imaging referrals, check your AXA Health plan limits before attending.
What to expect at your first AXA Health appointment: Your initial physiotherapy session at Lambert Sports Clinic lasts 45 minutes. Your physiotherapist will take a full history, carry out a clinical examination, explain their findings and diagnosis, and begin treatment in the same session where appropriate. You will leave with a clear diagnosis, an initial treatment plan, and realistic expectations for your recovery timeline. For Surbiton and the KT6 postcode area patients, the full visit including travel is typically under two hours.
Lambert Sports Clinic regularly sees AXA Health patients from Surbiton and the KT6 postcode area. Our Surbiton AXA Health patients include Surbiton and south-west London commuters, Kingston Hospital staff, and local business owners. We also see active patients from Surbiton Hockey Club, Kingston Athletic Club, and Hook Road Arena users who use their AXA Health benefit to access faster specialist assessment and treatment than is typically available through NHS waiting lists.
For many patients in Surbiton, a private health policy with AXA Health provides access to same-week physiotherapy appointments — a significant advantage over NHS MSK waiting times, which in some Surrey boroughs currently run to 12–16 weeks for a first appointment. Using your AXA Health benefit for physiotherapy is one of the most cost-effective ways to get it.
Lambert Sports Clinic is at 380 Ewell Road, Surbiton KT6 7BE — this is our clinic address. If you live in Surbiton, Berrylands, Tolworth, or Hook, you are as close to us as it gets in the KT postcode area.
By train: Berrylands station (South Western Railway) is a 2-minute walk. Surbiton station is an 8-minute walk along Ewell Road. Direct trains from London Waterloo reach Surbiton in 17 minutes, making us accessible for patients who commute into London and want to attend appointments before or after work.
By bus: The 265 bus runs along Ewell Road and stops directly outside. The K3 connects Surbiton station with Tolworth via our door.
By car: Free street parking is available on Ewell Road and surrounding residential streets. The A240 brings you directly to us from Kingston (5 mins), Epsom (15 mins), or the M25 at junction 9 (20 mins).
Surbiton patients in KT6 include residents from Berrylands, Hook, Surbiton town centre, and the Thames Ditton border. We are the nearest CQC-registered physiotherapy clinic for the majority of KT6 residents.
Disclaimer: Lambert Sports Clinic is CQC registered (1-13774886305). Coverage depends on your individual AXA Health policy terms. Always confirm pre-authorisation before attending. Lambert Sports Clinic is not affiliated with AXA Health — we are an independent recognised provider. Insurance information on this page is provided in good faith but may not reflect the most recent AXA Health policy terms. Always confirm coverage directly with AXA Health on 0300 123 7001.
on-site from Surbiton · Direct billing — we invoice axa health directly · Same-week appointments · CQC Registered
Pre-authorise with AXA Health first: 0300 123 7001