Healix Recognised Provider

Healix Physiotherapy
in Surbiton

Expert physiotherapy for Healix corporate and international policyholders. Direct billing available — you pay only your excess, we handle the rest.

CQC Registered Same-Week Appointments Surbiton, Surrey

Healix Quick Facts

  • Direct billing for most corporate schemes
  • Itemised invoices for IPMI reimbursement
  • No excess payment in many corporate plans
  • Physiotherapy, sports rehab & shockwave
  • AlterG anti-gravity treadmill available
  • CQC-registered clinic (Reg: 1-13774886305)

We Are a Healix Recognised Physiotherapy Provider

Lambert Sports Clinic works directly with Healix Health Services and Healix International. Whether you're covered through a UK corporate scheme or an international IPMI policy, we make the claims process straightforward — so you can focus on getting better, not on paperwork.

HEALIX
Recognised Provider

Understanding Your Healix Cover

Healix operates two distinct healthcare divisions — understanding which covers you helps ensure a smooth claims experience.

Healix Health Services (UK)

Provides occupational health, employee assistance programmes, and corporate health insurance for UK-based employees. Physiotherapy benefits are typically arranged through your employer's group scheme. Direct billing is usually available, meaning you pay nothing upfront beyond any agreed excess.

Contact: 020 8481 7500 | Member portal: my.healix.com

Healix International (IPMI)

International Private Medical Insurance for expatriates, globally mobile employees, and international organisations. Plans typically include outpatient physiotherapy. Treatment abroad or back in the UK is covered. We provide fully itemised invoices for straightforward reimbursement claims.

Contact: +44 20 8481 7500 | 24-hour helpline available

Occupational Rehabilitation

Healix manages many corporate OH (occupational health) contracts that include early-intervention physiotherapy. If you've been referred by your employer's OH provider via Healix, we can receive referrals directly and liaise with your case manager throughout treatment.

Billing & Payment

For corporate UK schemes: direct billing is standard — we raise invoices directly to Healix. For IPMI claims: we provide itemised VAT invoices detailing diagnosis, treatment codes, and session dates. You submit these to Healix via the app or portal for reimbursement.

How to Use Your Healix Physiotherapy Benefit

Most Healix members can access physiotherapy in four simple steps.

1

Check Your Policy

Log into the Healix member portal at my.healix.com or call 020 8481 7500. Confirm your outpatient physiotherapy allowance, any excess, and whether a GP referral is needed.

2

Get Pre-Authorisation

Contact Healix before your first session. Provide your membership number and a brief description of your condition. Healix will issue an authorisation reference number.

3

Book at Lambert Sports Clinic

Book online or call 020 8133 5694. Let us know you're a Healix member and share your authorisation number. We'll confirm we can bill Healix directly on your behalf.

4

Start Treatment

Attend your appointments and focus on your recovery. For direct billing clients, we raise all invoices with Healix. For IPMI clients, we provide full documentation for your claim.

Not sure which Healix scheme you're on? Call us on 020 8133 5694 — we can help you work it out before your first appointment.

Conditions We Treat Under Healix

Most musculoskeletal and sports injuries are covered by Healix policies. Common conditions treated at Lambert Sports Clinic include:

Back & neck pain, including disc problems and sciatica
Shoulder injuries — rotator cuff, frozen shoulder, impingement
Knee injuries — ACL, meniscus, patellofemoral pain
Hip and groin pain, including labral tears
Ankle sprains and Achilles tendinopathy
Post-surgical rehabilitation (knee, hip, shoulder)
Repetitive strain injuries — tennis elbow, golfer's elbow
Workplace-related musculoskeletal conditions

Our Healix-Covered Services

Lambert Sports Clinic offers a range of treatments that fall within typical Healix physiotherapy benefits:

Acupuncture & dry needling (where authorised)
Return-to-work / return-to-sport programmes

Note: Coverage for specific treatments depends on your individual Healix policy. We recommend confirming shockwave therapy and gait analysis coverage with Healix before your appointment.

Direct Billing Available

For most Healix UK corporate schemes, we bill Healix directly — you pay nothing upfront beyond your policy excess.

Healix phone: 020 8481 7500
Member portal: my.healix.com
Our CQC Reg: 1-13774886305

For Healix International IPMI policies: we provide fully itemised invoices for straightforward reimbursement submissions.

Healix Cover at a Glance

Typical coverage comparison between Healix UK corporate and Healix International IPMI plans.

Benefit Healix UK Corporate Healix International IPMI
Physiotherapy sessions Typically 10–20/year Per scheme (often unlimited)
GP referral required Often not required (direct access) Rarely required
Pre-authorisation needed Yes — call 020 8481 7500 Yes — call +44 20 8481 7500
Direct billing available Yes Reimbursement standard; direct possible
Shockwave therapy (ESWT) Confirm with Healix Confirm with Healix
Acupuncture / dry needling Confirm with Healix Confirm with Healix
Excess / co-payment As per employer scheme As per IPMI plan tier

Coverage varies by plan. Always confirm your specific benefits with Healix on 020 8481 7500 before booking.

Why Healix Members Choose Lambert Sports Clinic

Our CQC-registered clinic offers more than standard physiotherapy — bringing the technology of professional sports medicine to everyday patients.

CQC Registered

Lambert Sports Clinic is registered with the Care Quality Commission (CQC Reg: 1-13774886305) — the same standard expected by Healix for all network providers. Your care is clinically governed and independently inspected.

AlterG Anti-Gravity Treadmill

Our AlterG treadmill reduces bodyweight by up to 80% using NASA-developed technology — enabling earlier mobilisation after surgery, faster return to running after injury, and effective rehab for arthritic conditions.

Shockwave Therapy

NICE-recommended extracorporeal shockwave therapy (ESWT) for chronic tendinopathies — Achilles, plantar fasciitis, tennis elbow — that haven't responded to conventional physiotherapy.

AI Gait Analysis

Computer-vision gait analysis identifies biomechanical contributors to running injuries. Used to optimise recovery in patients returning to sport and to prevent recurrence of lower limb injuries.

Same-Week Appointments

We offer same-week and next-day appointments for Healix policyholders. Early intervention reduces overall session numbers and speeds your return to work and sport — a benefit both you and Healix appreciate.

Detailed Reporting

We provide structured progress reports and discharge summaries to your referring clinician or Healix case manager. For corporate OH cases, return-to-work functional assessments are available on request.

We Also Accept

Lambert Sports Clinic is recognised by all major UK private health insurers.

Don't see your insurer? Contact us — we work with many additional providers.

Frequently Asked Questions

Common questions from Healix policyholders.

Most Healix corporate and international policies allow direct access to physiotherapy without a GP referral. However, your specific scheme rules depend on your employer's plan. Contact Healix on 020 8481 7500 or check your member handbook to confirm.

Call Healix on 020 8481 7500 or log into the Healix member portal at my.healix.com. Have your membership number and a brief description of your condition ready. Healix will confirm your session allowance and issue an authorisation reference number. Keep this reference — you'll need to give it to us when booking.

Healix Health Services provides corporate health programmes and occupational health services to UK-based employees. Healix International provides International Private Medical Insurance (IPMI) for expatriates and globally mobile workforces. Both may cover physiotherapy — your Healix membership card and policy documents will confirm which division you're with.

Once you've obtained pre-authorisation from Healix, we raise invoices directly to Healix on your behalf. You pay only any agreed excess at the time of treatment. We submit all clinical details and billing codes required by Healix, so you have minimal administrative involvement.

Yes. Most Healix International IPMI plans include outpatient physiotherapy. Treatment in the UK is covered when returning home. We provide fully itemised invoices with diagnosis codes, treatment descriptions, session dates and practitioner registration details — everything Healix requires for a reimbursement claim. Some IPMI plans also allow direct billing; ask us and we'll confirm with Healix before your first appointment.

Session limits vary by policy. UK corporate schemes typically provide 10–20 physiotherapy sessions per year. Healix International IPMI plans often have higher limits or no fixed cap on outpatient physiotherapy. Confirm your specific allowance when requesting pre-authorisation.

More questions? Read our full Healix insurance guide or call us on 020 8133 5694.

Ready to Book Your Healix Physiotherapy?

Same-week appointments available. Direct billing for most Healix corporate schemes.

Lambert Sports Clinic, 380 Ewell Road, Surbiton KT6 7BE  |  CQC Reg: 1-13774886305