Healix-recognised physiotherapy for New Malden residents and businesses. 2 miles from New Malden, 7–10 minutes by car via the A2043 and A240. Direct billing for uk corporate plans; itemised invoices for ipmi reimbursement. HCPC-registered physiotherapists with same-week availability — no waiting lists.
Lambert Sports Clinic at 380 Ewell Road, Surbiton KT6 7BE is a Healix-recognised physiotherapy provider. We serve patients from New Malden and the KT3 postcode area, and from across the wider KT postcode area including Kingston, New Malden, Tolworth, Epsom, Esher, and Thames Ditton. We are 2 miles from New Malden — 7–10 minutes by car via the A2043 and A240.
Healix is the UK's leading corporate health benefits administrator, managing health plans for FTSE 100 companies, law firms, financial institutions, and professional services firms. Many employees working in Kingston, Surbiton, and the surrounding area hold Healix corporate health plans through their employer and may not be aware they have physiotherapy benefits available.
As a CQC-registered clinic (Registration: 1-13774886305), Lambert Sports Clinic meets the clinical governance standards required by Healix and all major private health insurers. Our HCPC-registered physiotherapists are trained to the highest professional standard and maintain annual CPD requirements. We provide clinical notes and outcome measures in the format required by Healix for audit purposes.
Lambert Sports Clinic also sees international patients holding Healix International IPMI policies — including expatriates and global mobility employees based temporarily in the KT postcode area. For IPMI patients, we provide detailed clinical records and itemised invoices in the format required for Healix International reimbursement submissions through my.healix.com.
Healix operates two distinct products: Healix Health Services for UK corporate clients, and Healix International for expatriate and international private medical insurance (IPMI). For UK corporate plans, most members can access physiotherapy with direct referral — call Healix on 020 8481 7500 to register the claim. For IPMI members, treatment at Lambert Sports Clinic is covered and we can provide fully itemised invoices for reimbursement claims through my.healix.com.
Healix physiotherapy session limits vary by corporate or IPMI plan. UK corporate plans typically mirror the allowances of comparable Bupa or AXA plans. IPMI plans often have higher limits or are subject to an overall annual benefit maximum. Confirm your entitlement by calling Healix on 020 8481 7500.
Log into my.healix.com or call Healix on 020 8481 7500 to confirm your physiotherapy benefit, annual session allowance, and any policy excess that applies. Having this information ready speeds up the pre-authorisation call in step 2.
Call Healix on 020 8481 7500 with your membership number and a brief description of your condition. Healix will verify your eligibility and issue a pre-authorisation number (sometimes called a claims reference). Note this down — you will need it in step 3. This call typically takes 5–10 minutes.
Call our reception on 020 8133 5694 or book online at the link above. Let us know you are a Healix member and provide your pre-authorisation reference. We will note this against your record and confirm your appointment. No payment is required at this stage — we will bill Healix directly after your first session.
At your first appointment, bring your Healix membership card and your pre-authorisation reference. After treatment, you pay only your policy excess (if applicable). We submit all invoices electronically to Healix, so you will not need to manage any paperwork. Subsequent appointments are booked directly with us at the same insurance rate.
Healix covers physiotherapy for the full range of musculoskeletal and sports injury conditions at Lambert Sports Clinic. For UK corporate members, direct billing is straightforward. IPMI members should retain all appointment documentation and receipts and submit through my.healix.com after treatment.
What to expect at your first Healix appointment: Your initial physiotherapy session at Lambert Sports Clinic lasts 45 minutes. Your physiotherapist will take a full history, carry out a clinical examination, explain their findings and diagnosis, and begin treatment in the same session where appropriate. You will leave with a clear diagnosis, an initial treatment plan, and realistic expectations for your recovery timeline. For New Malden and the KT3 postcode area patients, the full visit including travel is typically under two hours.
Lambert Sports Clinic regularly sees Healix patients from New Malden and the KT3 postcode area. Our New Malden Healix patients include New Malden-based businesses, Raynes Park commuters, and south-west London professionals. We also see active patients from Old Rutlishians RFC, Worcester Park FC, New Malden Harriers, and Hogsmill River runners who use their Healix benefit to access faster specialist assessment and treatment than is typically available through NHS waiting lists.
For many patients in New Malden, a private health policy with Healix provides access to same-week physiotherapy appointments — a significant advantage over NHS MSK waiting times, which in some Surrey boroughs currently run to 12–16 weeks for a first appointment. Using your Healix benefit for physiotherapy is one of the most cost-effective ways to get it.
Lambert Sports Clinic at 380 Ewell Road, Surbiton KT6 7BE is 2 miles from New Malden town centre — a 7–10 minute drive via the A2043 Burlington Road and A240 Ewell Road.
By car: From New Malden High Street, head south on Burlington Road (A2043) towards Tolworth, then turn left on to the A240 Ewell Road. We are approximately 1 mile along Ewell Road on the left. Free street parking is available outside the clinic and on surrounding roads.
By train: New Malden station (South Western Railway) is on the London Waterloo main line. From the station, the K3 bus runs via Worcester Park and Tolworth towards Ewell Road, or a taxi takes 7–10 minutes.
By bus: The K3 bus connects New Malden with Tolworth and runs along Ewell Road, passing our clinic. The 213 and 131 also serve the New Malden area towards Surbiton.
New Malden KT3 patients attending for insurance physiotherapy include residents from the whole of New Malden, Worcester Park KT4, and Raynes Park SW20 — all of which are well connected to us by car or public transport within 15 minutes.
Disclaimer: Lambert Sports Clinic is CQC registered (1-13774886305). Coverage depends on your individual Healix policy terms. Always confirm pre-authorisation before attending. Lambert Sports Clinic is not affiliated with Healix — we are an independent recognised provider. Insurance information on this page is provided in good faith but may not reflect the most recent Healix policy terms. Always confirm coverage directly with Healix on 020 8481 7500.
2 miles from New Malden · Direct billing for uk corporate plans; itemised invoices for ipmi reimbursement · Same-week appointments · CQC Registered
Pre-authorise with Healix first: 020 8481 7500