Aviva Physiotherapy in Surbiton

Aviva recognised physiotherapy clinic with direct billing. Get pre-authorisation and book your appointment - we handle the rest.

Aviva Recognised Direct Billing Fast Approval
Book Aviva Appointment How It Works
Aviva physiotherapy treatment at Lambert Sports Clinic Surbiton
Aviva recognised physiotherapy provider

Official Aviva Recognised Provider

Lambert Sports Clinic is fully recognised by Aviva. We handle all the paperwork and bill Aviva directly - so you can focus on your recovery.

Benefits for Aviva Members

Why choose Lambert Sports Clinic for your Aviva physiotherapy

Open Referral Available

Some Aviva policies allow direct access to physiotherapy without a GP referral.

Fast Approval

Get pre-authorisation typically within 24-48 hours via app, MyHealth portal or phone.

Direct Billing

No upfront payment required - we bill Aviva directly on your behalf.

Quick Appointments

Usually seen within 48 hours. Evening and Saturday appointments available.

How to Use Your Aviva Physiotherapy Cover

Three simple steps to get your treatment

1

Get Pre-Authorisation

Log into your Aviva MyHealth portal, use the Aviva app, or call 0800 068 5821. Request pre-authorisation for physiotherapy - approval is usually within 24-48 hours.

2

Book Your Appointment

Book online or call us on 020 8133 5694. Have your Aviva membership number and authorisation code ready.

3

Attend & We Bill Aviva

Come to your appointment - we handle everything else. We bill Aviva directly, so there's no upfront payment needed.

Book Your Aviva Appointment

What Aviva Covers at Our Clinic

Our Aviva recognised physiotherapy services

Coverage depends on your specific Aviva policy. Check your MyHealth portal for details.

Physiotherapy sessions
Initial assessment
Follow-up treatments
Manual therapy
Exercise prescription
Rehabilitation programmes

Typical Aviva Physiotherapy Coverage

What most Aviva policies include

Coverage Item Typical Aviva Allowance
Sessions per condition Policy dependent (check entitlement)
Policy excess Varies by policy
GP referral needed? Policy dependent (some offer open referral)
Pre-authorisation time Usually within 24-48 hours
Direct billing Yes - Available

Log into your Aviva MyHealth portal to check your specific coverage entitlements.

Aviva Pre-Authorisation Guide

Step-by-step guide to getting your Aviva approval

Option 1: Aviva App

  1. Download and open the Aviva app
  2. Select "Make a claim" or "Healthcare"
  3. Choose "Physiotherapy"
  4. Enter details of your condition
  5. Receive your authorisation (usually within 24-48 hours)

Option 2: MyHealth Portal

  1. Log into aviva.co.uk/myaviva
  2. Navigate to "Health" or "Make a claim"
  3. Select physiotherapy
  4. Complete the online form
  5. Your authorisation will be confirmed

Option 3: Call Aviva

  1. Call Aviva on 0800 068 5821
  2. Have your membership number ready
  3. Request pre-authorisation for physiotherapy
  4. Describe your symptoms
  5. Receive your authorisation code
Tip: Once you have your authorisation code, call us on 020 8133 5694 or book online to arrange your appointment.

Aviva Physiotherapy FAQs

Common questions from Aviva members

It depends on your Aviva policy. Some Aviva policies offer open referral, allowing you to book directly without seeing your GP first. Others require a GP referral. Check your policy documents or call Aviva on 0800 068 5821 to confirm your referral requirements.

You can get pre-authorisation via the Aviva app, by logging into your MyHealth portal online, or by calling Aviva on 0800 068 5821. Approval is usually within 24-48 hours.

Yes! Lambert Sports Clinic is an Aviva recognised provider. We offer direct billing so you don't need to pay upfront - we bill Aviva directly on your behalf.

The number of sessions covered depends on your specific Aviva policy. Check your MyHealth portal or call Aviva on 0800 068 5821 to confirm your physiotherapy entitlement.

If your policy includes an excess, you may need to pay this before your cover applies. The excess amount depends on your specific Aviva policy. Check your MyHealth portal for details.

Aviva typically covers physiotherapy for musculoskeletal conditions including back pain, sports injuries, joint problems, and post-operative rehabilitation. Pre-existing conditions may have different coverage terms. Contact Aviva to confirm coverage for your specific condition.

Ready to Book Your Aviva Physiotherapy?

Get pre-authorisation from Aviva and book your appointment today. We handle the billing directly.

Book Online Now
020 8133 5694

Lambert Sports Clinic, 380 Ewell Road, Surbiton, KT6