Bupa Physiotherapy in Surbiton

Bupa-recognised physiotherapy clinic with direct billing. No GP referral needed - get instant pre-authorisation and book your appointment today.

Bupa Recognised Direct Billing Instant Approval
Book Bupa Appointment How It Works
Bupa physiotherapy treatment at Lambert Sports Clinic Surbiton
Bupa recognised physiotherapy provider

Official Bupa Recognised Provider

Lambert Sports Clinic is fully recognised by Bupa. We handle all the paperwork and bill Bupa directly - so you can focus on your recovery.

Benefits for Bupa Members

Why choose Lambert Sports Clinic for your Bupa physiotherapy

No GP Referral

Bupa offers open referral - book directly with us without needing to see your GP first.

Instant Approval

Get pre-authorisation instantly via the Bupa app or member portal.

Direct Billing

No upfront payment required - we bill Bupa directly on your behalf.

Quick Appointments

Usually seen within 48 hours. Evening and Saturday appointments available.

How to Use Your Bupa Physiotherapy Cover

Three simple steps to get your treatment

1

Get Pre-Authorisation

Log into your Bupa member area, use the Bupa app, or call 0345 609 0111. Request pre-authorisation for physiotherapy - approval is usually instant.

2

Book Your Appointment

Book online or call us on 020 8133 5694. Have your Bupa membership number and authorisation code ready.

3

Attend & We Bill Bupa

Come to your appointment - we handle everything else. We bill Bupa directly, so there's no upfront payment needed.

Book Your Bupa Appointment

What Bupa Covers at Our Clinic

Our Bupa-recognised physiotherapy services

Coverage depends on your specific Bupa policy. Check your member portal for details.

Physiotherapy sessions
Initial assessment
Follow-up treatments
Manual therapy
Exercise prescription
Rehabilitation programmes

Typical Bupa Physiotherapy Coverage

What most Bupa policies include

Coverage Item Typical Bupa Allowance
Sessions per condition Unlimited (policy dependent)
Policy excess £0-£250 (varies by policy)
GP referral needed? No - Open Referral
Pre-authorisation time Usually instant
Direct billing Yes - Available

Log into your Bupa member area to check your specific coverage entitlements.

Bupa Pre-Authorisation Guide

Step-by-step guide to getting your Bupa approval

Option 1: Bupa App (Fastest)

  1. Download and open the Bupa app
  2. Select "Make a claim" or "Get treatment"
  3. Choose "Physiotherapy"
  4. Enter details of your condition
  5. Receive your authorisation code instantly

Option 2: Bupa Member Portal

  1. Log into bupa.co.uk
  2. Navigate to "Claims" or "Get treatment"
  3. Select physiotherapy
  4. Complete the online form
  5. Your authorisation will be confirmed

Option 3: Call Bupa

  1. Call Bupa on 0345 609 0111
  2. Have your membership number ready
  3. Request pre-authorisation for physiotherapy
  4. Describe your symptoms
  5. Receive your authorisation code over the phone
Tip: Once you have your authorisation code, call us on 020 8133 5694 or book online to arrange your appointment.

Bupa Physiotherapy FAQs

Common questions from Bupa members

No, Bupa offers open referral for physiotherapy. You can book directly with us without seeing your GP first. Simply get pre-authorisation from Bupa (usually instant via the app) and book your appointment with us.

The fastest way is via the Bupa app - approval is usually instant. You can also log into your Bupa member area online, or call 0345 609 0111. You'll need your membership number and details of your condition.

Yes, we are a Bupa-recognised provider. We offer direct billing so you don't need to pay upfront - we bill Bupa directly on your behalf. You may need to pay your policy excess if applicable.

This depends on your specific Bupa policy. Many Bupa policies offer unlimited sessions per condition, while others may have a set number per year. Check your policy documents or log into your Bupa member area to see your entitlement.

With direct billing, you don't pay upfront. However, you may need to pay your policy excess (if your policy has one), which applies to your first claim of the policy year. We'll confirm any costs when you book.

Bupa typically covers physiotherapy for:
  • Musculoskeletal injuries (back, neck, shoulder, knee pain)
  • Sports injuries
  • Post-surgical rehabilitation
  • Joint and muscle problems
Pre-existing conditions and chronic long-term conditions may have different coverage - check with Bupa directly.

We Also Accept These Insurers

Not with Bupa? We're recognised by all major health insurers

We accept all insurances including AXA, Bupa, Cigna, Aviva, Vitality, Allianz, Healix, Simplyhealth, Health Shield, Medicash and WPA - Lambert Sports Clinic Surbiton
View All Insurers

Ready to Book Your Bupa Physiotherapy?

Get the treatment you need with your Bupa cover - we handle everything

Book Bupa Appointment
020 8133 5694

Questions about your Bupa cover? Call us - we're happy to help