AXA Health Physiotherapy in Surbiton

AXA Health recognised physiotherapy clinic with direct billing. Get pre-authorisation and book your appointment - we handle the rest.

AXA Health Recognised Direct Billing Fast Approval
Book AXA Appointment How It Works
AXA Health physiotherapy treatment at Lambert Sports Clinic Surbiton
AXA Health recognised physiotherapy provider

Official AXA Health Recognised Provider

Lambert Sports Clinic is fully recognised by AXA Health. We handle all the paperwork and bill AXA directly - so you can focus on your recovery.

Benefits for AXA Health Members

Why choose Lambert Sports Clinic for your AXA Health physiotherapy

Open Referral Available

Many AXA Health policies allow direct access to physiotherapy without a GP referral.

Fast Approval

Get pre-authorisation typically within 24 hours via app, online or phone.

Direct Billing

No upfront payment required - we bill AXA Health directly on your behalf.

Quick Appointments

Usually seen within 48 hours. Evening and Saturday appointments available.

How to Use Your AXA Health Physiotherapy Cover

Three simple steps to get your treatment

1

Get Pre-Authorisation

Log into your AXA Health member area, use the AXA Health app, or call 0800 169 1377. Request pre-authorisation for physiotherapy - approval is usually within 24 hours.

2

Book Your Appointment

Book online or call us on 020 8133 5694. Have your AXA Health membership number and authorisation code ready.

3

Attend & We Bill AXA

Come to your appointment - we handle everything else. We bill AXA Health directly, so there's no upfront payment needed.

Book Your AXA Appointment

What AXA Health Covers at Our Clinic

Our AXA Health recognised physiotherapy services

Coverage depends on your specific AXA Health policy. Check your member portal for details.

Physiotherapy sessions
Initial assessment
Follow-up treatments
Manual therapy
Exercise prescription
Rehabilitation programmes

Typical AXA Health Physiotherapy Coverage

What most AXA Health policies include

Coverage Item Typical AXA Health Allowance
Sessions per condition Policy dependent (check entitlement)
Policy excess Varies by policy
GP referral needed? Policy dependent (many offer open referral)
Pre-authorisation time Usually within 24 hours
Direct billing Yes - Available

Log into your AXA Health member area to check your specific coverage entitlements.

AXA Health Pre-Authorisation Guide

Step-by-step guide to getting your AXA Health approval

Option 1: AXA Health App

  1. Download and open the AXA Health app
  2. Select "Make a claim" or "Get treatment"
  3. Choose "Physiotherapy"
  4. Enter details of your condition
  5. Receive your authorisation (usually within 24 hours)

Option 2: AXA Health Member Portal

  1. Log into axahealth.co.uk
  2. Navigate to "Claims" or "Get treatment"
  3. Select physiotherapy
  4. Complete the online form
  5. Your authorisation will be confirmed

Option 3: Call AXA Health

  1. Call AXA Health on 0800 169 1377
  2. Have your membership number ready
  3. Request pre-authorisation for physiotherapy
  4. Describe your symptoms
  5. Receive your authorisation code
Tip: Once you have your authorisation code, call us on 020 8133 5694 or book online to arrange your appointment.

AXA Health Physiotherapy FAQs

Common questions from AXA Health members

It depends on your AXA Health policy. Many AXA Health policies offer open referral, allowing you to book directly without seeing your GP first. Check your policy documents or call AXA Health on 0800 169 1377 to confirm your referral requirements.

You can get pre-authorisation via the AXA Health app, by logging into your member area online, or by calling 0800 169 1377. You'll need your membership number and details of your condition. Approval is usually within 24 hours.

Yes, we are an AXA Health recognised provider. We offer direct billing so you don't need to pay upfront - we bill AXA Health directly on your behalf. You may need to pay your policy excess if applicable.

This depends on your specific AXA Health policy. The number of sessions covered varies by policy type and may be per condition or per year. Check your policy documents or log into your AXA Health member area to see your entitlement.

With direct billing, you don't pay upfront. However, you may need to pay your policy excess (if your policy has one), which applies to your first claim of the policy year. We'll confirm any costs when you book.

AXA Health typically covers physiotherapy for:
  • Musculoskeletal injuries (back, neck, shoulder, knee pain)
  • Sports injuries
  • Post-surgical rehabilitation
  • Joint and muscle problems
Pre-existing conditions and chronic long-term conditions may have different coverage - check with AXA Health directly.

We Also Accept These Insurers

Not with AXA Health? We're recognised by all major health insurers

We accept all insurances including AXA, Bupa, Cigna, Aviva, Vitality, Allianz, Healix, Simplyhealth, Health Shield, Medicash and WPA - Lambert Sports Clinic Surbiton
View All Insurers

Ready to Book Your AXA Health Physiotherapy?

Get the treatment you need with your AXA Health cover - we handle everything

Book AXA Appointment
020 8133 5694

Questions about your AXA Health cover? Call us - we're happy to help